Privacy Policy

Introduction

Welcome to Pickleball Path (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information safely, securely, and responsibly.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase products, contact us, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information
Name
Billing address
Shipping address
Email address
Telephone number
Account login details (if applicable)

Order Information

Products purchased
Order history
Payment status
Shipping preferences

Technical Information

IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies

How We Collect Information

We collect information when you:

Visit our website
Create an account
Place an order
Subscribe to our newsletter
Contact us by email or contact form
Participate in promotions or surveys
Interact with website analytics tools

How We Use Your Information

We may use your information to:

Process and fulfil orders
Arrange shipping and delivery
Provide customer support
Verify transactions and prevent fraud
Improve our website and services
Send order confirmations and updates
Respond to enquiries
Comply with legal obligations
Send marketing communications where permitted by law

Confidentiality of Product Purchases

Information relating to products purchased through our website is treated as confidential and is only shared where necessary to:

Process payments
Fulfil and deliver orders
Provide customer service
Comply with legal requirements
Protect against fraud or misuse

We do not sell customer information to third parties.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card or payment card details on our servers unless specifically stated otherwise by the payment provider’s processes. Please refer to the privacy policies of our payment providers for further information about how payment information is handled.

Marketing Communications

If you subscribe to our mailing list or otherwise consent, we may send promotional emails regarding our products, services, offers, and updates. You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyse website traffic
Measure marketing performance
Enhance user experience

You may disable cookies through your browser settings, although some website features may not function correctly.
We may use third-party analytics services such as Google Analytics to better understand how visitors use our website.

Disclosure of Information

We may disclose personal information to:

Payment processors
Shipping and courier providers
Website hosting providers
Technology and support service providers
Professional advisers
Government authorities where legally required

We will not disclose your personal information to third parties except as described in this Privacy Policy or where required by law.

Data Security

We take reasonable steps to protect personal information from:

Loss
Misuse
Unauthorised access
Modification
Disclosure

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details provided below.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Resolve disputes
Meet legal and regulatory obligations

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

Australian Privacy Law

Where applicable, we handle personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth)

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the updated version will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please Contact Us.